# PierForge AI operations layer for CN brand exporters — compliance, channel management, logistics coordination, cross-border payments, and daily ops briefing in one place. Built for China's brand exporters. **One AI layer. Every corridor, every channel, every morning.** CN brand exporters selling across three or more channels run 3–8 people on WhatsApp, spreadsheets, and disconnected tools to coordinate compliance, logistics, payments, and channel listings — every day. PierForge replaces that workflow with an AI operations layer. Each corridor = a specific exporter × destination market × product category. If you are a HK intermediary or distributor working with CN exporters, this applies to you as well. [Apply for early access](#apply) — Limited spots. Key figures: - 3–8 people per exporter running ops manually today - 60–90 min/day spent reconstructing overnight status - CNY 1–3M / year: what a small in-house engineering team would cost — out of reach for most SMEs > "We were spending a person's salary just reconstructing status every morning." > — Operations director, CN consumer electronics exporter --- ## The market The moment a CN brand exporter sells across Amazon FBA, TikTok Shop, Shopify, and a distributor network simultaneously, no existing tool covers the full stack. The result is a patchwork of people, spreadsheets, and group chats that breaks at volume. --- ## The problem Manual ops are breaking multi-channel exporters. - **You want the features. You can't afford the team.** Compliance specialists, marketplace integration engineers, payment-ops developers — the headcount that delivers these capabilities at a large exporter is unaffordable for an SME. The features stay out of reach, even when you know exactly what you need. - **Compliance gaps multiply with each new market.** HS code classification, FDA/CE/UKCA product markings, CEPA origin rules, and anti-dumping exposure all vary by destination market. Each new route adds a new compliance surface that a generalist team cannot track systematically. - **Channel listings drift out of sync.** Price changes, stock updates, and listing optimisations on Amazon, TikTok Shop, and Shopify rarely happen simultaneously. Discrepancies between channels erode margins and create customer-service problems that no marketplace tool resolves end-to-end. - **Cross-border payments are slow and opaque.** Paying a Shenzhen factory, a Hong Kong freight forwarder, and a US distributor on a single shipment involves three separate payment rails, FX exposure, and manual reconciliation — all handled by the same person who also manages customs declarations. - **You start every morning reconstructing what happened overnight.** Open purchase orders, in-transit shipments, pending customs clearances, and outstanding invoices live across WeChat, email, ERP fragments, and spreadsheets. A founder's first hour each morning is spent reconstructing what happened overnight. --- ## The solution From manual workflow to AI operations. PierForge delivers enterprise-grade capabilities — automated compliance, multi-channel sync, agent-driven payments — that would normally require an in-house engineering team. Available as a subscription, not a hiring decision. Replace 3–8 manual ops people at the top end, or get features you could never afford to staff at the bottom end. | Domain | Manual today | With PierForge | |---|---|---| | Compliance checks | Specialist or external consultant per shipment; 2–5 day turnaround per market | Before the order is placed: HS code confirmed, CE marking flagged, anti-dumping rate checked. One brief. No consultant. | | Channel listing management | Manual updates across marketplaces; version drift between Amazon, TikTok Shop, Shopify | Change a price on one SKU — the system drafts updated listings for Amazon, TikTok Shop, and Shopify, flagging channel-specific pricing rules. | | Logistics coordination | Shipment briefs written manually per forwarder; customs declarations copied from prior shipments | Shipment briefs generated from order data; carrier routing recommendations; customs document drafts | | Cross-border payments | Manual bank transfers across 3–4 rails; FX exposure tracked in spreadsheet | Coordinated payment scheduling with FX exposure summary; consolidated audit trail per shipment | | Daily ops brief | Founder spends 60–90 min reconstructing status from WhatsApp, email, and ERP | 08:00 every day: 3 open POs, 1 shipment cleared overnight, 2 FX payments due Friday. Live. No digging. | | Audit and record-keeping | Export records scattered across email threads; 7-year retention is a manual burden | Persistent audit log per shipment; structured export record retention across all markets | --- ## What makes us different Operational depth that tools cannot replicate quickly. The generic AI tools and point solutions on the market share a common limitation: they do not accumulate operational memory per exporter, and they do not understand cross-border regulatory complexity as a native constraint rather than a plug-in. - **Per-exporter operational memory.** Every supplier relationship, SKU history, compliance profile, channel performance pattern, and shipment record accumulates in a persistent memory layer tied to each exporter. The longer PierForge runs, the more it knows — and the less can be replicated from a clean start. - **Regulatory expertise as a native layer.** Our team's 6+ years running CN-to-HK-to-global operations are encoded into the platform. Edge cases a general-purpose AI tool cannot anticipate are baked in. Compliance is not a post-process check — it is embedded in every workflow from order placement through final delivery. - **Multi-channel, multi-market by design.** Unlike tools built for a single marketplace or a single country, PierForge is designed for the exporter who ships to 3+ countries via 3+ channels simultaneously. That constraint is the design brief. - **An engineering team you don't have to hire.** Compliance, multi-channel ops, cross-border payment orchestration — capabilities that normally require dedicated engineering, ops, and compliance hires. PierForge delivers them as a subscription, with usage-based pricing for heavy users. Same outcome. None of the headcount. --- ## Who PierForge is for PierForge serves two distinct operator profiles: - **Larger exporters** running 3–8 ops people manually today who want to replace that coordination layer with AI — lower headcount, faster cycle times, no information gaps. - **Smaller exporters and SMEs** who want enterprise-grade compliance, multi-channel automation, and cross-border payment capabilities but cannot afford the engineering, ops, and compliance team it would normally take to build them in-house. PierForge delivers these capabilities as a subscription. Both profiles get the same platform. The value driver differs: at the top end, it's headcount replacement. At the bottom end, it's capability access. --- ## Apply for early access We are opening a limited number of early-access positions for CN brand exporters who want to validate the PierForge workflow against their live operations. No commitment, no credit card — a structured conversation and, if it is a fit, access to the running platform. Contact: hello@pierforge.com Steps: 1. Fill in the short template in your email — takes 90 seconds. 2. We schedule a 30-minute call within 2 business days. 3. If it is a fit, you get access within one week. Prefer WeChat? Email us first and we will share our business QR. --- ## Privacy Privacy policy: https://pierforge.com/en/privacy